Refund policy

Refund Policy

Overview

We want you to be fully satisfied with your purchase. If you are not happy with your order, we’re here to help.

Returns

We accept returns within 14 days of delivery.

To be eligible for a return:

  • The item must be unused and in the same condition that you received it

  • The item must be in the original packaging

  • Proof of purchase is required

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed and applied to your original payment method within 5–10 business days.

Late or Missing Refunds

If you haven’t received a refund yet:

  • Check your bank account again

  • Contact your credit card company

  • Contact your bank (processing time may vary)

If you still have not received your refund, contact us at:
mindorashopline@gmail.com

Shipping Returns

Customers are responsible for return shipping costs unless the item is defective or incorrect.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange, contact us.

Contact

If you have any questions about refunds, contact us at:
mindorashopline@gmail.com